WHY

A clear service model explains the services you provide, how you deliver them, and the value they bring to customers. This clarity helps maintain consistent service, which builds trust and reliability with clients. Additionally, it sets your business apart in a competitive market by showcasing the unique features of your services that satisfy specific customer needs. It also helps you pinpoint the skills, technology, and processes needed to deliver your services effectively.

This can result in smoother operations, lower costs, and happier customers. Also, knowing your service model helps you set fair prices, align marketing, and create a clear business plan for your target market. By understanding your service model, you build a flexible delivery system that can adapt and support long-term growth and success.

Knowing how and where you do business lays the foundation for your daily operations. This involves important aspects like your location, needed equipment, and staff requirements to achieve your goals.
Effective revenue and cash flow planning keeps your finances clear and organised, leading to better budgeting and investment decisions. This clarity supports not just short-term management but also long-term growth and sustainability for your business.
Promoting your business helps you identify your target market and develop clear tactics for attracting and retaining customers. This boosts your marketing efforts and enhances your relationship with your audience.

EACH YEAR, OVER 50,000 NEW BUSINESSES ARE REGISTERED IN NZ, EACH WITH ITS OWN STRUCTURE AND RULES.

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EACH YEAR, OVER 50,000 NEW BUSINESSES ARE REGISTERED IN NZ, EACH WITH ITS OWN STRUCTURE AND RULES. ✦

WHAT

We develop solid connections and earn trust by putting the client experience first and focussing on satisfaction through exceptional service and transparent communication.
Efficient supply chain management is vital to the seamless running of manufacturing processes, effective inventory control, and streamlined shipping. By improving these areas, businesses can dramatically improve their overall performance and responsiveness to market needs.
A strong and effective marketing and sales plan, utilising both online and offline media, is essential for engaging and connecting with customers.
Effective financial management, which involves carefully managing cash flow, monitoring expenses, and assessing profits, is extremely important for sustainable growth and long-term success in any business.

By concentrating on key areas like customer experience, supply chain management, marketing, sales strategies, and cash flow management, your business is set to grow significantly and achieve lasting success while staying competitive in your industry.

HOW DO YOU DEFINE YOUR BUSINESS MODEL?

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HOW DO YOU DEFINE YOUR BUSINESS MODEL? ✦

One size does not fit all when it comes to your business

Dont feel limited by your specific trades or skills; instead, consider your options. You have the opportunity to explore and expand your potential beyond what you might think.

Business Model

Service Based

The core of a service-based business model is essentially providing intangible offerings such as expert experience, skilled labour, or valued access to particular services.

Examples of this model include:

Consulting Firms: These businesses focus on offering specialised advice and tailored solutions to address complex client needs.
Freelance Services: Independent professionals provide their skills and talents in various areas, including writing, graphic design, or programming, often on a project-by-project basis.
Maintenance and Repair Services: Companies in this category offer ongoing support, maintenance, and repair services for a wide range of products, ensuring they remain functional over time.

Although scaling a service-based company can be difficult because of the demand for qualified staff and the nature of service delivery, generally speaking, service-based models require less initial expenditures than product-oriented companies and can offer more operational flexibility.

Growth is a positive sign, lean into it with confidence

Let your business evolve naturally over time, adapting to the changing landscape and embracing new opportunities as they arise. This can lead to sustainable success and a thriving enterprise in the long run.

Business Model

Product Based

A product-based business plan is based on making and selling either physical or digital products that can't be seen or touched. This method is based on creating, making, and advertising things that meet the wants and needs of customers in different markets.

Examples include:

Retail Stores: Selling consumer goods directly to customers.
Manufacturers: Producing and distributing goods to retailers or end-users.
E-commerce Platforms: Selling digital products or physical items online.

This strategy may require a large initial investment in inventory and manufacturing procedures to get started correctly, but it also has the potential to gain greatly from economies of scale, which can eventually result in lower costs and increased efficiency.

Stay flexible and adapt to change and new opportunities.

Your business will undoubtedly grow and thrive when you leverage the right tools and strategies to enhance your operations and financial management. With the right approach, you can unlock new opportunities for expansion and success.

Business Model

Hybrid

By combining service-based and product-based strategies, a hybrid business model enables organisations to capitalise on their respective advantages. In a market that is evolving, this tactic lets companies satisfy a range of client wants while fostering innovation and growth.

Examples include:

Software as a Service (SaaS): Offering software products with a subscription-based service model.
Restaurants with Catering Services: Providing both dining experiences and off-site catering.
Boutique Stores with Personal Styling Services: Selling fashion items while offering personalised styling advice.

By satisfying different client needs, hybrid models can give businesses a competitive edge and enable a variety of revenue sources.

Conclusion

One size does not fit all when it comes to business, you are not limited by your specific trades or skills; instead, you have the opportunity to explore and expand your potential beyond what you might initially think. The best way to define your business is to make a Business Plan, this allows you to see the full picture of your business or organisation over the next 3 years.

Your Business Plan explains how you will operate, earn revenue, and handle expenses and most importantly clarifies roles and processes in your organisation.

Regularly updating your plan to include new insights and adjustments is crucial for staying relevant and achieving long-term success.