Whether you coded something to the wrong account, paid the wrong invoice, or realised you entered a transaction twice—don’t stress. Xero makes it easy to fix, repair, or delete the oops moments. The key is knowing which fix fits the situation. Getting your bank reconciliation right means:

More accurate reports | Smoother GST returns | Fewer accountant cleanups | Peace of mind at tax time

WHY DO YOU USE THIS?

Assigned a transaction to the wrong account? Quick fix.
Paid the wrong supplier or received money against the wrong customer? Easy to update.
Happens more often than you think, especially with manual entries.
A payment got matched to the wrong invoice or multiple bills? Fixable.
Maybe GST was applied when it shouldn’t have been—or vice versa. That’s fixable too

WHEN WILL YOU USE IT?

Realise you clicked “OK” too fast? You can undo and re-do it.
Catching things that don’t add up when you’re reviewing reports or balances.
They’ve flagged something that looks off? Time to jump in and correct it.
You might’ve accidentally duplicated a transfer or missed one completely.
Double-checking that transactions are coded correctly before hitting submit.

IT ALL BEGINS WITH AN IDEA

✦

IT ALL BEGINS WITH AN IDEA ✦

EDIT TRANSACTIONS

Use this when it’s a simple mistake like a wrong account, contact, or reference.

Go to the Account Transactions tab.
Find the transaction you want to edit.
Click it to open.
Click Options, then Edit.
Make your changes and click Update.

REMOVE & REDO

Use this when you already reconciled a transaction incorrectly and need to start over.

From the Account Transactions tab, find the reconciled item.
Click into the transaction.
Click Options, then choose Remove & Redo.
It’ll now appear back on your Reconcile screen, ready for a correct match

DELETE A TRANSACTION

Use this when the entry should never have been made (like a duplicate).

Open the transaction.
Click Options, then Delete.
Confirm you want to delete it.

⚠️ You can’t delete some types of transactions (like payments applied to bills) without first removing the payment.

VOID TRANSACTION

Use this when you need a paper trail (ideal for invoices or bills that were issued but later cancelled).

Open the invoice or bill.
Click Void (top or bottom of the screen).
Xero keeps the record but marks it as voided

DUPLICATE TRANSACTION

The issue: You manually entered a bill or invoice, then reconciled it as a “Spend Money” transaction. Now it’s doubled.

Fix it:

Head to your bank account > Account Transactions
Find the incorrect “Spend Money” line
Click Options > Remove & Redo
Then go to Reconcile tab and correctly match to the existing invoice/bill.

WRONG ACCOUNT CODE

The issue: The transaction is reconciled but coded to the wrong expense or income account.
Fix it:

Find the transaction under Account Transactions
Click into the transaction
Edit the account code (and GST setting if needed)
Save, and it will update your reports

TRANSFERS BETWEEN ACCOUNTS

The issue: You've transferred money between two of your own accounts, but only one side was reconciled—or both were treated as separate income/spend items.

Fix it: